What is listening process

Real listening is an active process that has three basic steps.

Hearing

Hearing just means listening enough to catch what the speaker is saying. For example, say you were listening to a report on zebras, and the speaker mentioned that no two are alike. If you can repeat the fact, then you have heard what has been said.

Understanding

The next part of listening happens when you take what-you have heard and understand it in your own way.

Let’s go back to that report on zebras. When you hear that no two are alike, think about what that might mean. You might think, “Maybe this means that the pattern of stripes is different for each zebra.”

Judging

After you are sure you understand what the speaker has said, think about whether it makes sense. Do you believe what you have heard? You might think, “How could the stripes be different for every zebra? But then again, fingerprints are different for every person. I think this seems believable.’